Guide
Could AI do real work here?
Readiness scores four things: where the knowledge lives, whether the workflow is written down, who would own a new system, and who decides. A low score is a state, not a grade.
What strong looks like
Strong looks like one system of record, a written workflow someone owns, a named day-to-day owner, and a decision inside the month.
What to do first
Write the core workflow on one page before you buy or build anything.